How Dealerships Are Adapting to Help You Safely Shop for Cars

March 19, 2020

You don’t have to look far to see aspects of a challenging economic climate. However, the automotive industry is staying strong, from manufacturers to dealerships, and we’re taking the COVID-19 threat very seriously.

And while the doors are still open at dealerships across the nation, everyone in the auto industry is doing their part to ensure customers can shop for vehicles with peace of mind in an environment that’s safely adapted to prevent the spread of coronavirus. 

1. Sterilized vehicles & showrooms

At many dealerships across Canada, extra measures have been implemented to step up cleaning processes in every department and to sanitize frequently touched surfaces like steering wheels, desk surfaces, and door handles. 

You’ll notice that publicly used items like magazines have been removed and TV remotes are routinely disinfected, for example. 

As with all companies, any staff who present symptoms will take sick leave and work from home where possible, away from customers and co-worker contact.

But these days, it’s recommended that you minimize social interactions. That’s why many of the dealerships in Canada have adopted a ‘Buy From Home’ program... 

2. Buy from home

When social interactions are high risk, the internet is an obvious alternative that businesses and customers can leverage to keep day-to-day life moving along. 

Most car shoppers already do most of their vehicle research online, but with the Buy From Home program being rolled out by many dealerships across Canada, the steps to driving away in a new vehicle are straightforward and compatible with conditions for social distancing. 

Customers can simply browse a dealership’s inventory online and select the vehicle (or vehicles) that catches their eye. The dealer will then reach out via email and video call to walk you through your vehicle choices. 

3. The test drive comes to you

If you think you’ve found the right vehicle for your needs, the dealership can deliver it to you for a test drive. Dealerships will thoroughly clean and sanitize the car before it arrives, often giving you up to 24 hours to test drive the vehicle to solidify your choice. 

4. Get a trade appraisal

If you have a current vehicle you’d like to trade-in, the salesperson can bring it back to the dealership while you test drive your potential new vehicle. A comprehensive appraisal will be performed and, as a courtesy to you, they’ll sanitize your car. 

5. Complete the paperwork at home

If you’re happy with your test drive and want to proceed, paperwork can be prepared and delivered to you for signatures so you can complete the purchase from home. 

Start your online shopping journey with Canada Drives

Regardless of your credit situation, the perfect place to start your car search is to get pre-approved online.

  • A pre-approval takes the guesswork out of buying a new car. You’ll know how much you can get approved BEFORE you start looking at vehicles. When you already have finance arranged, it makes car shopping a lot easier and more enjoyable.
  • Get matched with a dealership near you. Once you’ve been pre-approved, Canada Drives will match you with a local dealership according to the vehicle type, make, or model you’re interested in. And the best part is, you don’t need to spend more time in dealerships than is required. With Canada Drives, you can narrow down your search quickly while maintaining social distance and minimizing your exposure to crowds. 
  • Once you’ve been matched with a dealership, the possibilities are unlocked. Explore options from their online inventory or discuss potential models with the consultant. Email, video call, or text back and forth at your convenience to narrow down your options further. Your salesperson can walk you through vehicles you may be interested in, giving you a virtual tour by FaceTime or on video, while you’re in the comfort of your own home.
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