Ford has issued a recall, affecting 23,380 Ford Explorer vehicles in Canada for the 2017 model year. The automaker confirmed a problem with the sharp seat frame edge.
On September 13, 2019, Ford issued a recall specifically for the 2017 Ford Explorer.
The automaker said a design flaw in the seat may cause an injury when drivers and passengers come into contact with the sharp edges. It happens when users reach between the power front seat and centre console
Ford has reported 31 hand injuries related to the seat’s frame edge.
The recall affects 311,907 Ford Explorer vehicles in the United States, with another 23,380 units in Canada.
All the affected vehicles were manufactured at a plant in Chicago from Feb. 13, 2016 to Oct. 25, 2017.
Ford will notify owners with instructions on taking their vehicle to a dealer for repair. Dealers will install flocked tape to the exposed edge and tab on the inboard side of the power seat frames at no cost to consumers. The automaker is recommending drivers be cautious and avoid making contact with the seat edge until the repair is done.
Enter your VIN at this link to learn more about this recall and find out if there are other Service Actions related to your vehicle.
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