Ford Issues a Recall for Over 400,000 Vehicles in Canada
Blog Recalls

Ford Recalls Over 400,000 Vehicles Including the Mustang Mach-E

Ford has issued concurrent recalls affecting over 400,000 vehicles in Canada because of concerns over vehicles that may not shift gears properly, and power issues affecting certain electric vehicles.

Date of recall: June 16, 2022

Vehicles affected

The first recall for the gear problem affects 394,162 vehicles in Canada, plus over 2.9 million in the United States. All of the affected vehicles fall under these models:

  1. Fusion (2013 to 2016)

  2. C-Max (2013 to 2018)

  3. Escape (2013 to 2019)

  4. Edge (2015 to 2018)

  5. Transit Connect (2013 to 2021)

The second recall for the EV power issue affects 7,600 vehicles in Canada, including over 57,000 in the U.S. The only affected model to date is the Mustang Mach-E, particularly those manufactured at Ford’s Cuautitlan, Mexico plant between May 27, 2020, and May 24, 2022. 

What’s the problem?

For the larger recall, the main issue stems from the shift cable detaching from the transmission, causing an inability to shift gears when moving the shifter. That could mean the transmission ends up in a different gear than the gear shifter indicates. The potential for the vehicle rolling on its own increases if drivers exit, put the shifter in par, and do not apply the parking brake. 

Ford hasn’t reported exact figures for any incidents related to either of these issues for any of the vehicles affected. What it did say was that it had received 1,630 warranty reports and 233 other unspecified reports identifying the gear issue as a concern. It also acknowledged six reports alleging property damage, along with four injuries that may have been related to the defect. 

This is not the first time Ford has issued a recall for this exact issue. It’s actually the fifth recall for it going back to 2018, only this time, the automaker is trying to include all vehicles that use the same shift cable. 

For the Mustang Mach-E recall, the issue revolves around the battery voltage contractor, which may overheat causing the EV to either not start or lose power while on the road, increasing the possibility of a crash. 

It hasn’t reported any incidents or injuries related to the Mustang Mach-E’s battery defect.

What’s the fix?

Dealers will inspect the transmission and replace the shifter cable bushing and install a protective service cap made of a more durable material. The repair will be done free of charge. Until the repair is done, however, Ford recommends applying the parking brake every time you shift the transmission to park.

For the Mustang Mach-E, the battery problem isn’t postponing sales, though is postponing delivery, and Ford will release a software update to dealers in July to remedy the problem.

What do you do?

Ford will begin notifying affected owners in the coming weeks with instructions on when to take their vehicle in for repair. 

Enter your Ford VIN at this link to learn more about this recall and find out if there are other Service Actions related to your vehicle. 

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