Honda Recalls 18,000 CR-V Models Due to an Owner's Manual Error!

October 10, 2019

Honda has issued a recall, affecting about 18,000 2019 Honda CR-V vehicles in Canada because of a problem with the owner’s manual issued for those vehicles. 

Date of recall: October 10, 2019

Vehicles affected 

This recall is only for the 2019 Honda CR-V and does not include any other model years. That amounts to about 18,000 vehicles in Canada of the over 336,000 vehicles in the United States.

What’s the issue? 

Information in the owner’s manual regarding the airbag system is incorrect in its description of how the Passenger Airbag Off indicator lights up. A single CR-V owner noted the error and complained to Honda, leading to an investigation. 

The weight sensor in the passenger seat has a threshold of 65lb., meaning the light indicator should come on when the seat is empty. Children weighing under 65lb. would also presumably keep the light on, and thus, keep the airbag from deploying in case of a crash. While Transport Canada has safety standards for children’s car seats, provinces and territories set their own respective age, weight, and height restrictions, and most allow children to sit in the front seat at 13 years and older.

What’s the fix? 

Honda will begin sending out stickers to affected owners that will detail the correct information about the airbag system, including instructions on where and how to apply the sticker to the manual. Owners should receive them in November.

What do you do? 

You don’t need to take your vehicle, or even the owner’s manual, anywhere. Honda will send the stickers in the mail. 

Enter your VIN at this link to learn more about this recall and find out if there are other Service Actions related to your vehicle. 

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