Mercedes-Benz Recall Almost 750,000 Vehicles Due to a Sunroof Issue

January 7, 2020

Mercedes-Benz has issued a recall, affecting almost 750,000 vehicles in North America (30,219 in Canada) because of faulty sunroofs that could fly off while on the road.

Date of recall: January 4, 2020

Vehicles affected

This recall is specific to the 2001-2011 C-Class, E-Class, CLK-Class and CLS-Class models in the United States & Canada. According to Transport Canada, the number of Canadian units affected is 30,219.

What’s the problem?

All four of the models noted have the same issue. Sunroofs were optional for some of them, but all of the ones that do have a sunroof were made with a bonding material that may deteriorate over time. If the material degrades and separates the glass panel from the sliding room frame, they could detach, leaving them vulnerable to flying off completely while driving.

Mercedes-Benz hasn’t reported any accidents or injuries related to the defect.

What’s the fix?

Dealers will inspect the glass panel and sliding room frame to gauge quality, and will replace the sliding door completely, if necessary. The repair and replacement will be done free of charge.

What do you do?

Mercedes-Benz will notify affected owners by mail with instructions on taking their vehicle to a dealer for repair.

Enter your VIN at this link to learn more about this recall and find out if there are other Service Actions related to your vehicle.

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